InvoiceBerry Blog

Our thoughts & tips on small businesses, freelancers and sole traders

Payment Received Messages: Say Thank You To Your Customers

Written by on April 24, 2014

Add Payment: Click on "Send payment received message to customer"We’ve just launched a new update which allows you to say Thank You to your customers.

It doesn’t matter whether your customer likes to know if you’ve received their payment for an invoice or if you just want to say THANK YOU.

Our new function helps you to do both at once.
When you add a payment to an invoice simply tick the “Send payment received message to customer” box at the bottom of the form. If you don’t want to send the payment confirmation, then simply don’t tick the box and the payment will be added to the system without notifying your customer.

Add Payment: Let your customer know that you received the paymentA few extra options will open which will allow you to select the email address you want to send the PAYMENT CONFIRMATION to and you can also add a text message which you want to send to you customer.

By default we will also attach a copy of the invoice with the adjusted Amount Due to your payment confirmation email.

 

The default text message which is pre-filling the message box can be changed on the SETTINGS -> E-Mails page, just like this:

Invoiceberry Settings page: Change default invoice messages, quote messages, invoice reminders and payment confirmations

 

 
Invoiceberry Settings: Change default payment confirmation message

 

Topics: InvoiceBerry

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