Payment Received Messages: Say Thank You To Your CustomersWritten by Uwe on April 24, 2014
It doesn’t matter whether your customer likes to know if you’ve received their payment for an invoice or if you just want to say THANK YOU.
Our new function helps you to do both at once.
When you add a payment to an invoice simply tick the “Send payment received message to customer” box at the bottom of the form. If you don’t want to send the payment confirmation, then simply don’t tick the box and the payment will be added to the system without notifying your customer.
By default we will also attach a copy of the invoice with the adjusted Amount Due to your payment confirmation email.
The default text message which is pre-filling the message box can be changed on the SETTINGS -> E-Mails page, just like this: